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Last updated: 25 August 2026
UDBHAV Foundation appreciates your support. This policy explains how donations made through our website are processed, confirmed, and handled.
Donations made through the UDBHAV Foundation website are intended to support our programmes, community initiatives, charitable activities, and organisational work.
By making a donation, you confirm that the information provided during the donation process is accurate and that you are authorized to use the selected payment method.
Online payments may be processed through a third-party payment gateway or payment service provider.
Payment details such as card, banking, or other sensitive payment credentials are handled by the applicable payment service provider according to its security and privacy practices.
UDBHAV Foundation does not intentionally store complete card numbers, CVV numbers, PINs, passwords, or banking credentials on its own website servers.
After a successful payment, you may receive a confirmation or acknowledgement through the contact information provided during the donation process.
A payment confirmation from the payment gateway indicates that the transaction has been successfully processed. If the amount has been debited from your account but you do not receive a confirmation, please contact us with the relevant transaction details.
A transaction may occasionally remain pending or fail because of banking issues, payment gateway problems, network interruptions, incorrect payment information, or other technical reasons.
If your account has been debited but the donation is not reflected as successful, please contact us before making another payment.
We will review the transaction with the relevant payment service provider or financial institution.
Donation transactions are generally treated as voluntary contributions.
If you believe that a donation was made incorrectly, duplicated, charged incorrectly, or resulted from an unauthorized transaction, please contact UDBHAV Foundation as soon as possible with the transaction details.
Any refund or cancellation request will be reviewed on a case-by-case basis and processed where applicable, subject to the payment provider's procedures and applicable law.
If you believe that a payment was made without your authorization, please contact your bank or payment provider immediately and inform UDBHAV Foundation.
We may request transaction information necessary to investigate the matter.
UDBHAV Foundation takes reasonable measures to protect information associated with donations and payments.
However, no online payment or electronic transmission system can be guaranteed to be completely secure.
Users should also take reasonable precautions, including keeping passwords, OTPs, PINs, and other authentication information confidential.
UDBHAV Foundation will never ask you to share your OTP, PIN, password, CVV, or other confidential payment authentication information through email, phone, or social media.
Payments may be subject to the terms, conditions, privacy policies, and security practices of the third-party payment provider used for the transaction.
UDBHAV Foundation is not responsible for service interruptions or technical issues originating from external payment providers, banks, card networks, or other financial institutions.
UDBHAV Foundation may maintain appropriate records of donations and related transactions for administrative, accounting, reporting, compliance, and legal purposes.
Information will be handled in accordance with our Privacy Policy and applicable requirements.
UDBHAV Foundation may update this Donation & Payment Policy from time to time.
Any updated version will be published on this page with a revised "Last updated" date.
For questions regarding a donation or payment, please contact:
When contacting us about a transaction, please provide the transaction reference or other relevant payment details. Do not send passwords, OTPs, PINs, CVVs, or complete card or banking credentials.